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When you purchase this e-book you also get a 60 day money back guarantee which is as follows: "ClickBank sells this product – they are a trusted online retailer specializing in digitally delivered products.". ClickBank will, at its option, replace or repair any defective product within 60 days from the date of purchase. After 60 days all sales are final. ClickBank does reserve the right to alter or revise its return policy at any time."
We all know when we’re around one. Leaders have that something special that galvanizes the workplace, excites employees and makes work truly rewarding. Learn the qualities of an effective leader based on dozens of documented models and case studies. Through this course you will be able to:
This course describes how managers can assess the individual needs of their staff based on their level of "self-directedness" and use the most appropriate leadership style to maximize the effectiveness of their employees’ performance. Managers can use Adaptive Leadership to make their employees more productive and to provide a more satisfying work environment. At the same time, managers who effectively apply this technique will find they have more time to attend to their own priorities. It’s a win-win for the employee, the manager and the company. Through this course you will be able to:
Goal Setting and Feedback is critical if you are to constantly improve your personal performance, your employees’ performance and the performance of your company overall. Goal Setting keeps you focused forward towards constant improvement. This course covers specific steps on setting effective goals with employees and teams. Also explains the best approaches for providing positive feedback and providing constructive negative feedback.
As a manager or supervisor one of your most challenging responsibilities is to keep your employees motivated to do the best job they can. The key for managers is the ability to assess motivational levels and to understand what he/she can do to motivate–or at least avoid de-motivating an employee. Through this course you will be able to:
From the sports arena to the shop floor or office cubicle, by far one of the most essential skills that a leader can have is the ability to coach others. It should come as no surprise that excellent managers and supervisors are also excellent coaches. They ensure that each individual’s development is aligned with the Organization and the department/team vision and goals. The most effective way to do this is by employing highly effective and structure coaching practices. This course will help you to enhance your effectiveness as a coach. Through this course you will be able to:
Effective communication is crucial to the success of any business. Listening is often the forgotten communication skill. It’s assumed that if we can hear – we can listen. But listening is a choice. If not exercised properly you severely hamper your ability to communicate effectively with coworkers and others. Through this course you will be able to:
Have you ever been in a conversation with someone at work and they’re trying to explain a problem to you but they’re all over the board and you can’t tell what they’re saying? Are they telling you something? Asking you something? We’ve all been in these conversations. They’re frustrating, confusing and often lead to unnecessary work or missed opportunities. And, let’s admit it, we’ve also been the one that couldn’t get the message straight to begin with. This type of communication goes on in every business everyday. If you’re effective at communicating and making your point you’ll get far more accomplished and people will be more likely to listen to you. Through this course you will be able to:
As manager or supervisor you are going to run into countless scenarios where you have to pull some magic out of your hat (or at least be good with smoke and mirrors). You’ve got to deal with individual problems, mass mutinies, as well as your own problems. When those challenging situations arise, you can’t react haphazardly. You need to approach the situation with a logical way of diagnosing the problem and coming up with a plan to change an individual or group’s behaviour. Not an easy task. Through this course you will be able to:
Look at the business section in today’s newspaper and you’re likely to read about a few of the ways companies are "positioning themselves in their competitive market:" Down-sizing, mergers, restructuring, making incredible leaps with technology – whatever the motive or means what it all boils down to is change. The dynamics of change deals with the human reaction to change. The mechanics of change focus on designing processes that ensure changes occur effectively within an organization. The course presents steps managers can take to reduce employee resistance to change. Also offers suggestions on how managers can promote an expectation of constant change and improvement. Through this course you will be able to:
Without a doubt, the most damaging, counterproductive dynamic in the workplace is conflict. Not just any conflict, but personal conflict. Largely because it’s so common. You just can’t put groups of people together and expect them to always play nice. A little conflict can be a productive catalyst for some groups to take action or to reexamine decisions and their work environment. But if left unattended it will likely spread like a weed. The impact conflict can have on… Read more…